Sustainable and accessible healthcare is possible
The healthcare system is in need of responsible transformation and smart streamlining. A central digital gateway to healthcare reduces the strain on the healthcare system and provides increased accessibility. An intact patient pathway allows more time for what is really valuable.
We are the largest company in the Nordic region when it comes to automatic triage for directing patients to the right level of care and the right care unit
automatic patient interviews take place each month
private and public healthcare providers currently use the solution
triage interviews have been carried out
A digi-physical patient pathway facilitates sustainable and accessible healthcare
High medical quality
The patient is automatically guided to the right level of care in accordance with established medical guidelines - all relevant information is immediately made available to the care provider.
Efficient care chain
Reduced administration provides more scope for healthcare professionals to do what is really valuable - spending time with the patient.
Satisfied patients & care providers
More accessible healthcare and efficient tools for healthcare professionals. Saves time and resources for both patients and care providers!
See a demo of Platform24’s central digital gateway and corona clinic, which is currently being implemented in a growing number of regions.
Demo of Platform24’s central digital gateway and corona clinic, which is currently being implemented in a growing number of regions.
Demo of “Digitalen” - a digital solution we have developed for Region Norrbotten
An efficient digi-physical care chain
Platform24 develops solutions for support for efficient digi-physical patient pathways. Our tools can be easily adapted to suit your particular organisation and include solutions for automatic medical history presentation and triage, digital healthcare consultations, scheduling for physical visits, and preventive healthcare.
The patient can begin their healthcare journey digitally, 24/7/365.
A chat-based healthcare guide automatically triages the patient to the right level of care.
The patient can receive self-care advice, meet a physician digitally via chat or video, schedule an appointment at a physical clinic, or contact the emergency services (112) if necessary.
The information in the chat is transformed into a medical history and accompanies the patient throughout their healthcare pathway.
"Establishing digital healthcare meetings is a complement to today's healthcare offering, and one of the solutions to meet future healthcare needs. We look forward to creating a seamless flow online for triage, chat, video, lab and form services for both first-line care, second-line care and our chronic care, and in this way be more accessible to the citizens of the region."
"In a down-to-earth way and with a high level of competence, Platform24 has delivered customisable functions in their dynamic platform, with a triage solution and direct integration with systems containing patient medical records. The platform’s simplicity and user-friendliness makes it attractive for both the care provider and the patient."
“After slightly more than six months with Platform24, we have had more than 16,000 visits on the platform and have dealt with 1,160 e-visits. This work method has increased our level of accessibility and has made things much easier for our patients, as reflected in the many positive comments we have received. It is also a convenient method for patient feedback in relation to test results and surveys, which we use a lot.”
"It feels like this solution has arrived at just the right time. When we compare ourselves with other regions, we can see that they have had a much tougher time managing their call queues. With this extra digital gateway, we have been able to maintain a good level. of accessibility, even though we have also been subject to an increased workload.”
"I am extremely thankful that we have been able to implement this service so quickly and with such quality assurance in these difficult times. It means that people are able to receive the right information and help, and the possibility to meet us online instead of visiting us in person is of extra importance at the moment.”
Who are we?
Platform24 is a health tech company that develops platforms for digitally integrated care. The company is the largest in the Nordic region when it comes to automatic triage for the right level of care, even in complex flows and along the entire patient pathway. Platform24 is owned by Investor AB and Apoteket AB. We work closely with the leading digital care provider Doktor24, which is part of the same corporate group.